Collective Health8.23.0 - App Store

The Collective Health(R) app gives you a new kind of health benefits experience: one that’s simpler and supportive. Your My Collective(R) account comes with clear coverage explanations, and tools to find and track care.

With our app, you can:

- Access your health insurance cards on the go
- Review all your medical, dental, and vision benefits in one place
- Get support from our highly trained, compassionate Member Advocates and care navigators
- Find local in-network primary care doctors, specialists, and facilities in seconds
- Estimate costs for upcoming procedures and care services
- View your claims, understand what you owe, and why
- Get tailored tips to help you use your benefits wisely

Start your better benefits experience now by downloading the app.

About Collective Health
Covered by the New York Times, Fortune, Forbes, the Wall Street Journal, and TechCrunch, Collective Health is a platform and technology company proven to deliver a health benefits experience people love - yes, we said love. We help companies give their employees the healthcare experience they deserve, with tools that help members understand healthcare costs, find doctors in their area, and make the most of their benefits.

You can find out more at CollectiveHealth.com/For-Members

Version History What's New in 8.23.0

• EOB push notifications now open the EOB directly.
• Medical equipment claims take fewer steps to submit.
• New help link explains what your bill needs for a claim.
• Support chat stays connected when the app locks.
• Medical activity shows only medical and pharmacy claims.
• Bug fixes and navigation improvements.

We value your input and are always improving based on your feedback. If you like these improvements, please take a moment to leave a review! 8.23.0 15h ago What's New in 8.22.0

• Benefit limits now link straight to the matching benefit details.
• Fixed links in Help Center articles, including DocuSign forms, so they open correctly.
• Performance and stability improvements.

We value your input and are always improving based on your feedback. If you like these improvements, please take a moment to leave a review! 8.22.0 Sep 10 What's New in 8.21.0

• Submit claims for durable medical equipment with clear guidance on the documents you need.
• Return to an active chat from any screen with a new banner.
• Your inbox now shows the newest messages first.
• Clearer error messages and accurate dental spending.

We value your input and are always improving based on your feedback. If you like these improvements, please take a moment to leave a review! 8.21.0 Aug 24 • Fixed a claim submission issue on the diagnosis code screen.
• Tapping a button twice while loading no longer sends duplicate requests.
• Updated Help Center article styling.
• The Add to Apple Wallet button now shows the official Apple design.
• Accessibility and messaging screen improvements.

We value your input and are always improving based on your feedback. If you like these improvements, please take a moment to leave a review! 8.20.0 Jun 24 • Show/hide password toggle on Login and Unlock screens.
• Spanish accumulator labels now display correctly.
• Inbox message hyperlinks are now underlined.
• Help Center articles match the web portal styling.
• Fixed false error messages during sign-in, MFA, and Vision Benefits.
• Chat reliability improvements.

We value your input and are always improving based on your feedback. If you like these improvements, please take a moment to leave a review! 8.19.0 Jun 9 What's New in 8.18.0

• Hyperlinks in inbox messages are now underlined.
• Fixed login error appearing after a successful sign-in.
• Spanish labels now correct in Activity accumulators.
• Chat UI polish and longer session support during waits.
• Fixed a rare keychain error after app lock.
• Misc fixes to provider info, deep links, and partner links.

We value your input and are always improving based on your feedback. If you like these improvements, please take a moment to leave a review! 8.18.0 May 14 We’ve made several performance improvements and bug fixes.

We value your input and are always improving based on your feedback. If you like these improvements, please take a moment to leave a review! 8.17.1 Apr 29 We’ve made several performance improvements and bug fixes.

We value your input and are always improving based on your feedback. If you like these improvements, please take a moment to leave a review! 8.17.0 Apr 22 We’ve made several performance improvements and bug fixes.

We value your input and are always improving based on your feedback. If you like these improvements, please take a moment to leave a review! 8.16.0 Mar 27 We’ve fixed some functionality issues throughout the app to make your mobile experience better.

Got feedback? We’d love to hear from you. Leave a review and let us know what you think. 8.15.1 Mar 18 We’re hard at work to keep making our app better! This app update includes:

AI-powered search for dental and vision claims
Updates to chat interface designs
Fix pharmacy badges not displaying in-network provider list
Fix duplicate PCMH badge in ProviderCard

Your feedback is important for us. Please, leave a review and let us know if there’s anything you’d like to see on our app. 8.15.0 Mar 5 We've made several performance enhancements to the user interface and chat features to ensure a smoother experience within the application when contacting our support team.

We value your input and are always growing based on your feedback. If you like these improvements, please take a moment to leave a review! 8.14.2 Feb 19 We’ve implemented several performance improvements and UI refinements to ensure a smoother experience within the app when finding a provider or pharmacy.

Your feedback helps us grow! If you’re enjoying these updates, please consider leaving a review to let us know what you think. Comment end 8.14.1 Feb 5 We’re hard at work to keep making our app better! This update includes:
- Fix for preventing duplicate secure messages.
- Fixed several other defects and UI issues to improve your overall app experience.

Your feedback is important for us. Please, leave a review and let us know if there’s anything you’d like to see on our app. 8.14.0 Jan 28 We’re hard at work to keep making our app better! This update includes:

- Resolved a multi-factor authentication set up issue.
- Updates to ensure you can see full provider details in search results.
- Resolved navigation issues when accessing links and forms. 8.13.1 12/29/2025 Quick update! We've added new features to improve your experience:

- Chat with Member Advocates anytime, right in the app.
- Enable push notifications so you never miss an update.
- Complete Parental Attestations instantly in the Claims tab.
- Register with ease, provide contact information, and delete your account directly via mobile.

Got feedback? We'd love to hear from you! Leave a review and let us know what you think. 8.13.0 12/18/2025 Quick update! We've made some improvements to your Collective Health app:

- Added missing “In-network” section on provider page so you know which networks provider belongs to.
- Fixed several defects and UI issues to improve your overall app experience.

Got feedback? We'd love to hear from you! Leave a review and let us know what you think. 8.12.0 11/07/2025 Quick update! We've made some improvements to your Collective Health app:

- Added missing provider group filters that are now available to help you find the right providers.
- Resolved several UI issues to improve your overall app experience.

Got feedback? We'd love to hear from you! Leave a review and let us know what you think. 8.10.0 10/09/2025 Quick update! We've fixed an issue where some members were seeing incorrect plan period dates. This should now be resolved, ensuring you have accurate information about your plan coverage periods.
Got feedback? We'd love to hear from you! Leave a review and let us know what you think 8.9.3 09/30/2025 Quick update! We've fixed an app crash issue that was affecting provider searches. This should now be resolved, making the app more stable.
Got feedback? We'd love to hear from you! Leave a review and let us know what you think. 8.9.2 09/23/2025 Quick update! We've fixed an app crash issue that was affecting provider searches. This should now be resolved, making the app more stable.

Got feedback? We'd love to hear from you! Leave a review and let us know what you think. 8.9.1 08/31/2025 Quick update! We've fixed an issue where some members weren't able to see correct plan network information. This should now be resolved, ensuring you have accurate information about your coverage network.

Got feedback? We'd love to hear from you! Leave a review and let us know what you think. 8.9.0 08/25/2025 Quick update! We've fixed an issue where members weren't able to navigate to benefits partner sites from the mobile app. This should now be resolved, making it easier for you to access your partner resources directly through the app.

Got feedback? We'd love to hear from you! Leave a review and let us know what you think. 8.8.0 08/04/2025 Quick update! We've made some improvements to your Collective Health app:

- Fixed an issue with printing ID cards from partner site.
- Made it easier to submit attachments with your claims.
- Ensured your accumulator information is showing accurately.

Got feedback? We’d love to hear from you! Leave a review and let us know what you think. 8.7.2 05/27/2025 We’re hard at work to keep making our app better! This update includes:

- Improvements to our privacy options
- Improvements to provider search functionality
- App bug fixes

Your feedback is important for us. Please, leave a review and let us know if there’s anything you’d like to see on our app. 8.6.1 04/04/2025